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Find the answers on our frequently asked questions here!
From what time is check-in?
Until what time is check-in?
Can I park at the hotel?
How can I reach the hotel?
Until what time is check-out?
Is it possible to extend check-out time?
Is there a short-term luggage storage available?
Does the hotel offer a shuttle service to the airport?
During your stay
Are pets allowed?
Can you accommodate children?
What facilities does the hotel provide?
How can we request flower service and babysitting service?
Is this a non-smoking hotel?
Do you offer any arrangements for a special occasion?
Is it possible to rent a bike?
I have lost one of my belongings during my stay. What to do?
What room facilities do you offer?
How does an Indoor Room look like?
Are babycots available?
Is an extra bed possible?
Shoots & events
Is it possible to do a photoshoot or other media collaboration at your hotel?
Is it possible to arrange an event or party at your hotel?
Is it possible to have our wedding in the hotel?
Does the hotel offer a meeting room?
Where are the current vacancies at Vondel Hotels?
Sustainability & accessibility
Is the Vondel Hotels Collection sustainable?
Do you have wheelchair friendly rooms?
Is there an elevator available?